Thank you for visiting our website and for your interest in our company. Protecting your personal data is very important to us.

When you interact with us, we collect, store and process some of your personal data. This Privacy Statement explains how JAG uses the personal data you provide and what your rights and options are in this regard.

Personal data

The term personal data includes all information by which you can be directly or indirectly identified, including your name, address, e-mail address or telephone number – i.e. data that are not otherwise publicly accessible.

Collection and use of your data

We collect, store and use personal data for the purposes listed below.

  • In order to establish, prepare, conclude, perform, administer and implement contractual business relationships between you (or your company or organisation) and JAG (or a company in the JAG Group), we obtain personal information from you or your company or organisation which we collect, store and use for these purposes.
  • Users may subscribe to our newsletter on our website . When they register, data from the registration form is transmitted to us. These data are used exclusively to prepare, personalise and send out the newsletter.
  • Our website offers access to password-protected areas for confidential or customer-specific information. In order to grant you access to a password-protected area, we require personal data such as your surname, first name, e-mail address and company or project name. These data are used solely to open and administer a user account and the associated authorisations, which allows you to access certain password-protected areas.
  • If you use our website for informational purposes only, i.e. if you do not register or otherwise transmit information to us, we only collect the personal data that your PC and browser transmit to us, including your computer’s IP address, pages visited, connection time and downloads. We require these data for technical reasons so that we may display our website in the proper quality and ensure its stability and security. These data also enable us to improve our offering and its presentation on our website in a targeted manner.

Data transfer

Without your express approval, JAG will in no case lease, sell or disclose your personal data to third parties outside the JAG Group or make your data available to them. This excludes the fulfilment of legal obligations (e.g. a court order), the safeguarding of rights or the defence against legal actions against JAG or other companies in the JAG Group.

Duration of data retention

Your personal data will be stored by JAG as long as this is necessary for the stated purposes or until your withdraw your consent (if necessary) and we are neither obligated nor entitled to continue to store the data from a legal or other perspective. In particular, we will store your personal data if JAG requires them to assert or defend against legal claims. In this case, the data are stored until the respective claims are ultimately settled.

If your data has been collected and stored exclusively for the purpose of opening and administering a user account with the corresponding access authorisations to password-protected areas, we will delete your data immediately upon deletion of the user account.

Right of information, correction and deletion of personal data and right of objection

You have a general right of information, correction, objection, restriction and deletion with regard to the personal data that we store in our database.

Data security and confidentiality

JAG makes every effort to protect your personal data and to maintain its quality, integrity and confidentiality. For this reason, your personal data are only accessible to employees who must have access to them within the context of carrying out their tasks.

SSL and TLS encryption

Our website uses SSL and/or TLS encryption for security purposes and to protect the transmission of confidential content, such as personal data required to register for our newsletter, which you provide to us as the website operator.

An encrypted connection can be identified by the lock symbol in your browser line and when the browser’s address line switches from “http://” to “https://”.

When SSL or TLS encryption is activated, the data that you transmit to us cannot be viewed by third parties.


Cookies are small text files that are sent to your computer and saved there in order to analyse user behaviour for this website and to make our website more user-friendly. These cookies enable your browser to trace certain information that can later be retrieved and used by Internet servers. When you visit our website, we may send a cookie to your computer.

You can prevent or limit the use of cookies by changing the corresponding browser settings. If you reject the use of cookies, you can still continue to visit our website but some functions may be limited.

Website analysis

We use Google Analytics to analyse our website. Google Analytics uses cookies to analyse website use. Information about your website use that is generated by a cookie is usually sent to a Google server in the USA and stored there.

The resulting statistics allow us to improve our offer and make it more appealing to you as a user.

Our website uses Google Analytics with the added feature “anonymizeIp”. The IP addresses that are recorded are abbreviated and therefore processed in anonymised form. This makes it impossible to establish a link to a specific person.

You can prevent data about your use of our website that is generated by a cookie (including your IP address) from being transmitted to Google and Google from processing the data. To do so, you must download the browser plug-in available at the following link:


Our website uses the online map service Google Maps to show you as the user the location of our company’s head office and subsidiaries.

Google records every activity that users carry out in Maps. This may include specific locations, calculated routes, businesses and institutions that users view in Maps. In addition, Google records the user’s live location using this map service. These data are collected, stored and processed by Google.

Sending newsletters

In order to send electronic newsletters, we use CleverReach, a service that organises and analyses the sending of newsletters. The provider is CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede. CleverReach allows us to analyse recipients’ behaviour. In doing so, it may analyse which recipients have opened the newsletter, which links they click on in the newsletter and how often.

You may request JAG to stop sending you the newsletter by clicking on the “Unsubscribe” link in the footer of every newsletter that is sent. Provided your data have only been collected and stored for the purpose of sending the newsletter, we will permanently delete your data immediately when you unsubscribe.

We have concluded an agreement with CleverReach for contract data processing. Web fonts

In order to ensure a uniform font design, this page uses Web fonts provided by

When opening a page, your browser loads the necessary fonts to your browser cache in order to properly display text and fonts. Your browser must establish a connection to the servers of for this purpose. As a result, learns that your IP address visited our website.

We use Web fonts in the interest of ensuring a uniform and appealing presentation of our online offerings.


Social media

We are present in various social media outlets. At this time, we are represented on YouTube, LinkedIn and XING.

To learn about the purpose and scope of data collection and the provisions governing the use of your data by the respective platforms, please refer to the privacy policies of the individual operators.


Our website uses plug-ins from the website YouTube operated by Google.

If you play a video on our website by double-clicking on it, this will establish a connection to the YouTube servers. Consequently, the YouTube server will be told which of our pages you have visited.

If you are logged into your YouTube account, you allow YouTube to attribute your surfing activities directly to your personal profile. You can prevent this by logging out of your YouTube account.

Updates to this Privacy Statement

We reserve the right to update and amend this Privacy Statement at any time in order to take account of the way in which we use your personal data or changes in statutory requirements. In case of such changes, we will publish the amended Privacy Statement on our website.

Date of publication: 21st November 2018


JAG Jakob Ltd
Process Technology
Industriestrasse 20
CH-2555 Brügg

T +41 (0)32 374 30 30

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Leader in process technology. Engineering and construction of turnkey process plant for the food, pharmaceutical and biotech industries. Plant engineering, basic engineering, plant construction and process automation are all part of our range of services, as too is the implementation of process control technology. Our automation solution and process control systems (MES, SCADA, PLC) are made to measure for the process industry.