When smooth production counts

Our maintenance works and services are based on a profound knowledge of equipment, decades of experience in operating, maintaining and expanding process plants and on a high-performance Service Organisation.

We tailor our maintenance works and services to your plant and operating conditions. 


  1. Minimum unscheduled down time
  2. Quick rectification of faults and restoration of system functionality
  3. Maximum service life
  4. High overall equipment efficiency and productivity


We offer service contracts with specified service features and agreed quality of service.

An SLA contains the agreed plant- and client-specific services allowing the plant to be operated long-term with maximum effectiveness and to be expanded and upgraded at any time.


  1. Services tailored to the plant and client requirements
  2. Service guarantees
  3. Maximum system availability and productivity across the entire service life
  4. Maximum overall equipment efficiency (OEE)
  5. Value retention of the process plant and control system

HOTLINE 7/24H: +41 (0)58 521 60 82

Our staff will support you, either on site or by remote maintenance, wherever you need it. Our round-the-clock service keeps your production plant operating smoothly.

  • Outside normal working hours, a fixed callout fee will be charged.
  • Flat-rate callout charge: CHF 400.00 (excl. VAT)
  • The work done, consumables and spare parts are charged at cost.
  • Our General Terms and Conditions of Business (GTC ) are applicable.
  • For clients with a support contract, the terms and conditions of the Service Level Agreement (SLA) are applicable.

Normal working hours:

MO–FR / 07:30 – 12:00 and 13:15 - 17:00



We provide our clients’ operational and maintenance staff with online access to operating, maintenance and training manuals.  


Head of Customer Services Automation

Eric Schaller

+41 (0)32 374 34 48


JAG Jakob Ltd
Process Technology
Industriestrasse 20
CH-2555 Brügg

T +41 (0)32 374 30 30

Social media

Forward page


 Follow us 


Leader in process technology. Engineering and construction of turnkey process plant for the food, pharmaceutical and biotech industries. Plant engineering, basic engineering, plant construction and process automation are all part of our range of services, as too is the implementation of process control technology. Our automation solution and process control systems (MES, SCADA, PLC) are made to measure for the process industry.